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to combine resources, experience and knowledge-sharing processes with innovation and inspiration.

to empower people to understand that with willingness an invincible competitive position is gained, a superior and dominant product offer will be created, and excellence in customer service will result.

to be the leading sales and service training organisation nationally by demonstrating innovation and total commitment in servicing a consumer-focused market.

Target Training is a privately owned Australia-wide training organisation. Established in 1999, the business provides nationally-recognised qualifications in Business and Retail acumens.

The company offers various services including consulting one-on-one, customised workshop series, flexible workbased courses and Mystery Shopping. All programs are planned and executed in conjunction with the relevant industry to facilitate the highest achievable outcomes in terms of participant competencies.

Target Training is flexible with its delivery structure. The training and/or assessing can be structured as self-paced learning workbooks, recognition of prior learning, off-the-job workshops or workplace assessment. As an expert in the field and a recognised authority, Louise Targett has been honoured for her strategic intellect and business development endeavours. Louise and her team have an untarnished reputation across Australia, working with frontline staff through to CEOs, in thousands of businesses, small and large.