Mystery Shopping
The objective is to measure the level of customer service offered in
a business, followed with a staff development program to address weaknesses.
An
industry benchmarked survey is used and completed copies are provided
to the business to highlight the areas requiring improvements.
Fee Structure:
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25 stores or more in one location |
$65.00 per store |
Stores in far-flung locations |
$75.00 per store |
Extras – fuel - stores outside metro area |
$1.50 cents per kilometre |
Purchases at food stores |
$5.00 per store |
Please add GST to these prices where relevant.
Travel outside of state metropolitan area may incur additional costs.
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